Privacy Policy
Effective August 6, 2026
The Builders' Ops Studio ("we," "us," or "our") operates thebuildersopsstudio.com. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
We collect information you provide directly:
- Contact and inquiry forms -- name, email address, and any details you share when requesting a discovery call or downloading a resource.
- Email communications -- messages you send us directly.
We also collect limited information automatically when you visit our site:
- Standard server logs (IP address, timestamp, page requested) via Firebase Hosting.
How We Use Your Information
- To respond to your inquiries and schedule consultations.
- To deliver resources you requested (e.g., the free operations audit).
- To send follow-up communications about our services (you can opt out at any time).
- To understand how visitors use the site so we can improve it.
Sharing Your Information
We do not sell your personal information. We share it only with:
- Service providers we use to operate the business (e.g., Firebase/Google Cloud for data storage, email platforms). These providers are contractually bound to protect your data.
- Law or legal process when required by applicable law.
Cookies
This site uses Google Analytics (GA4) to understand how visitors interact with our pages. Google Analytics sets cookies to measure traffic and usage patterns. No personally identifiable information is collected. You can opt out by installing the Google Analytics Opt-out Browser Add-on. Standard session cookies required for site functionality may also be set by your browser automatically.
Data Retention
We retain your information as long as necessary to provide our services or as required by law. You may request deletion at any time by emailing us.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at cynthia@thebuildersopsstudio.com.
Third-Party Links
Our site may link to third-party sites (e.g., Google Calendar). We are not responsible for their privacy practices.
Changes to This Policy
We may update this policy periodically. The effective date at the top of this page reflects when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
The Builders' Ops Studio
Atlanta, GA
cynthia@thebuildersopsstudio.com